Privacy policy

Information in accordance with the General Data Protection Regulation (GDPR, Regulation (EU) 2016/679) and Spanish Organic Law 3/2018 (LOPDGDD).

Data controller

Grupo Ethel Servicios Integrales 2020 SL (LeakHunter Mallorca)
CIF B-67977645
Calle Astor 4, 07181 Son Ferrer, Calvià (Illes Balears), Spain
Email: [email protected]

What data we process

This website has no contact forms, no user accounts and no analytics tools. The only way to contact us is on your own initiative: by phone, WhatsApp or email. We then process the data you give us – typically your name, phone number or email address, the address of the property and a description of the problem, sometimes photos.

Purpose and legal basis

Answering your enquiry and arranging a visit (Art. 6(1)(b) GDPR – steps prior to a contract).
Carrying out and invoicing the job and preparing the report (Art. 6(1)(b) GDPR – contract).
Meeting legal obligations, e.g. tax record keeping (Art. 6(1)(c) GDPR).

Server log data

When you visit the website, the hosting provider stores technically necessary data (IP address, date and time, page requested, browser) in server logs to keep the site running and secure (Art. 6(1)(f) GDPR). Hosting provider: [PENDIENTE – name and registered office of hosting provider].

If you contact us via WhatsApp, your data is also processed by WhatsApp Ireland Ltd. / Meta Platforms under WhatsApp's own privacy policy. If you prefer not to, please use phone or email.

Sharing with third parties

Your data is not sold or passed on for marketing. It is shared only where necessary for the job (e.g. accountant, hosting and email providers) or where required by law.

Retention

Enquiries that do not lead to a job are deleted once dealt with. Job data is kept for as long as Spanish statutory retention periods require.

Your rights

You have the right of access, rectification, erasure, restriction of processing, data portability and objection. Write to [email protected]. You may also lodge a complaint with the Spanish data protection authority: Agencia Española de Protección de Datos, www.aepd.es.

Cookies

This website uses no tracking or advertising cookies. Details: Cookie notice.

Last updated: [PENDIENTE – date]